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General FAQs
General FAQs
Find answers to common questions about what Batemates is, who can join, how to report inappropriate behavior, and why age verification is important.
What is Batemates, and how does it work?
What is Batemates, and how does it work?
What is Batemates, and how does it work?
Is the app available on mobile or iPad?
Is the app available on mobile or iPad?
Is the app available on mobile or iPad?
Who can join Batemates?
Who can join Batemates?
Who can join Batemates?
Why so many updates?
Why so many updates?
Why so many updates?
How do I verify my age?
How do I verify my age?
How do I verify my age?
Why do I need to verify my age?
Why do I need to verify my age?
Why do I need to verify my age?
What happens if I report inappropriate behavior?
What happens if I report inappropriate behavior?
What happens if I report inappropriate behavior?
ID verification FAQs
ID verification FAQs
Learn about the age verification process, why it’s necessary, and what to do if your ID isn’t accepted or if you’re having trouble with verification.
Why isn’t my ID accepted for age verification?
Why isn’t my ID accepted for age verification?
Why isn’t my ID accepted for age verification?
What can I do if my ID isn’t accepted?
What can I do if my ID isn’t accepted?
What can I do if my ID isn’t accepted?
How is my ID information protected during verification?
How is my ID information protected during verification?
How is my ID information protected during verification?
Can I still join Batemates if I don’t have a valid ID?
Can I still join Batemates if I don’t have a valid ID?
Can I still join Batemates if I don’t have a valid ID?
How long does the verification process take?
How long does the verification process take?
How long does the verification process take?
I’m having trouble verifying my ID. What should I do?
I’m having trouble verifying my ID. What should I do?
I’m having trouble verifying my ID. What should I do?
Billing FAQs
Billing FAQs
Get information on our subscription plans, how to update your payment details, and our refund policy if you cancel your subscription early.
What are the available subscription plans?
What are the available subscription plans?
What are the available subscription plans?
What payment methods do you accept?
What payment methods do you accept?
What payment methods do you accept?
What is Pleenk?
What is Pleenk?
What is Pleenk?
How do I update my payment details?
How do I update my payment details?
How do I update my payment details?
Can I cancel my subscription?
Can I cancel my subscription?
Can I cancel my subscription?
Do I get a refund if I cancel my subscription early?
Do I get a refund if I cancel my subscription early?
Do I get a refund if I cancel my subscription early?
Can I switch plans after subscribing?
Can I switch plans after subscribing?
Can I switch plans after subscribing?
Still have questions?
Still have questions?
We're all open and all about transparency!
Please email us and we'll do our best to give you a helping hand.
We're all open and all about transparency!
Please email us and we'll do our best to give you a helping hand.